Premium protection — explore with peace of mind

The outdoors is an unpredictable place — no matter how well you plan. That’s why we’ve teamed up with AXA Assistance to build a unique protection plan exclusive to komoot Premium: So you can better enjoy your experiences outdoors, safe in the knowledge that you’re insured against practically every eventuality — from flat tires and broken chains to full search and rescue teams.

Your benefits at a glance

24/7, 365 assistance hotline

Whenever you need assistance or want to make a claim, AXA Assistance is never more than a phone call away: any time, any day — even as the clock strikes midnight on New Year’s Eve.

Convenient coverage in Europe, the US and Canada

  • Road-side bike and e-bike repairs

    Ripped sidewall? Broken derailleur? When something breaks, all you have to do is call AXA Assistance. They’ll then send out someone to fix your gear or get you to the nearest repair shop.

  • Overnight accommodation

    If the repair shop is closed, AXA Assistance will cover the cost of a night’s accommodation so you can sleep soundly until you’re back on the road.

  • Courtesy bikes and e-bikes

    If your bike or e-bike can’t be fixed, you’ll be reimbursed for the cost of a rental, up to the value of €350 per week.

  • Road-side pick-up service

    If you can’t continue, AXA Assistance will organize transport to a destination of your choice within 50 kilometers — be that your home, your Tour’s endpoint or a train station.

Worldwide emergency cover

  • Damage and theft protection

    Be it your skis, your bike or even your surfboard — you’re covered up to the value of €1500 when your gear gets stolen or irreparably damaged in-flight during a journey (at least 100 km from your place of residence).

  • Global search and rescue cover

    If you get lost whilst on a journey (at least 100 km from your place of residence) and need a helicopter to airlift you out, we’ll cover the cost of a search and rescue team anywhere in the world — up to the value of €15,000.

  • Transport to get you home

    You're covered up to €150,000 for flights and transport back home if you have an accident abroad.