From the outside, the actual station is barely recognizable, as it is almost completely surrounded by other buildings. The complex is dominated by the JR Tower, the tallest building in Hokkaido. It stands on the southeast corner, has 38 floors and is 173 meters high; On the top floor it has a viewing platform. Along the entire north side of the station extends on several floors, the shopping center Paseo (Spanish for "promenade"); It has over 200 shops, and there is a tourist information center on the ground floor. Between the platforms and the southern exit is the Stellar Place shopping mall. The approximately 200 shops are partly on balconies, which are arranged around a central square; on the seventh floor there is a multiplex cinema with twelve halls. South of the JR Tower is the department store Esta, on the southwest corner of the station the department store Daimaru (for high demands).